Family group of 12 in 5 cabins.

This was our first cruise and it didn't get off to a good start. The security staff at Marseille managed to lose one of our passports which caused all sorts of issues getting on the ship and then involved a lot of emails, form-filling and calls to the Consulate in Malta. It was finally resolved by leaving the ship at Malta, a night at a hotel there, a visit to the consulate, a flight to Barcelona, a night in a hotel in Barcelona and rejoining the ship there.

Although the loss of the passport was due to the chaotic security system at Marseille, MSC did not seem to make any efforts to locate the passport. Read more