The problems started out with Embarkation. As Latitudes members we were supposed to have Priority Check-in. When we got to the terminal, it was only for Gold or higher. So we got in a line that ending up taking 1 1/2 hours to check in. Next we were supposed to sail at 3..didn;t leave dock til 5:10. Docked in first port over 2 hours late so shore excursions were shortened (or cancelled). Our bus to Cocoa Beach was supposed to leave at 1:20 but left at 4.The tour to Kennedy Space Center was so short we couldn't go to the launch site. Next day we took tenders to Great Stirrup Cay. You had to get a tender number and time the day before.Ours was 10:15. But after the first 2 tenders they didn;t bother checking numbers so everyone just got on. We got to the island at 12:30. We had rented an umbrella.There were no more lounges available on the first 2 beaches. After asking and being sent in 3 different directions, we found our beach was the farthest one from the dock.We had to pay someone to give us a ride to it as it was quite far. When we got there, there were no more umbrellas left.The water was full of rocks and seaweed making it impossible to use. The whole entertainment process stinks. The only shows we were able to see were the 2 we booked beforehand. The other shows said no reservations taken.When we tried to book other shows Sunday morning we were told everything was booked for the whole week.Alot of the stuff is in the Atrium which is WAY too small.They should hold the more popular activities in the Theater.Most of the more interesting ones had a fee. Dinner in Cagney's was great. Muthswamy was the best waiter on the whole cruise.Activities were not to our liking. One day there were only 3 we wanted to do and 2 required waiting in a stand by line(which we didn't get in to) My 11 and 13 year olds were bored. They couldn't use the basketball court as it was taken up by older kids or adults. Minigolf required a 1/2 wait for a club and ball.The other option was the arcade where you could blow through $20 in 15 minutes.Some people went to 3 or 4 comedy shows while we couldn.t get into any. The 2 shows we did see (Million$Quartet and Burn The Floor) were very good. Would probably not sail Norwegian again unless they changed some things.