Staff is from the Philippines and they could not care less about the customers. They are paid very little money so obviously job is not made properly. We had a baby with us and one time we were asked to leave the dining room since there was no place for us and the baby. Food was great on a few occasions but twice we had to go sleep hungry since the food was inedible. I asked the refund for the service charge but they said it was impossible. The bar is a nightmare! You go for a drink and it may take up to half an hour for a stupid drink which most of the time would be undrinkable. The barman stays playing around behind the bar waiting for time to go by. Hot water for the baby was a fight with them. They said hot water only in the morning. For god's sake I JUST WANTED WATER. We paid the piu gusto.... but you can't have a bottle of water! If you want the bottle its an extra 2.50eur. We paid over 200 each to have unlimited drinks. I can't call it a holiday. Staying home would have been a better option. First and last time with Costa. WELL DONE!!
Was ok. MSC was better in my opinion....