Westerdam Review

Bad Experience on the WESTERDAM

Review for Asia Cruise on Westerdam
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Arthur09
10+ Cruises • Age 80s

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Sail Date: Jan 2019
Cabin: Deluxe Ocean-View Verandah Stateroom
Badly stained and filthy veranda chair.
This baked potato came to the dinner table as shown. It looked rotten & sme
Badly stained with black mould and stuffing falling out of piano bar chairs
The ship’s hotel manager who was rude and insensitive.
Severe bruising to back from abusive Thai massage, a HAL promoted excursion

We were on this ship for 59 days. For 59 days we smelled SEWAGE in the corridors. The ship and its furnishings appeared rundown, worn out and FILTHY. Cabin ceiling ventilator was encrusted with dirt and dust. Some food served in the main dining room looked and smelled rotten. Kitchen staff paid UNFAITHFUL adherence to special dietary need and illness ensued requiring proximity to bathroom and staying on the ship even when docked. The Lido restaurant was not properly cleaned in the area of the tables and chairs. The same dirt and food particles were visible in the same areas several days in a row. When this was pointed out to a uniformed officer in the restaurant the officer immediately required one of the servers to do a clean-up.

Dearth of on board activities and lack of entertainment crew. Consequently, the on-beard experience was often boring. There was no Karaoke, no organized sports event, no choirs, no shuffleboard, steeplechase etc. like we experienced on other cruise ships.

The on-shore excursions were BADLY over-priced.

Cabin Review

Deluxe Ocean-View Verandah Stateroom

Cabin VH

Cabin steward was efficient, friendly and helpful. The cabin and its amenities were average. Veranda and furnishings appeared rundown and badly worn. The veranda chairs were filthy and badly stained. The ventilator in the ceiling of the cabin was badly encrusted with dirt and dust and appeared to have been left unattended for several months. The cabin steward vacuumed it immediately upon request.

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