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Enchantment of the Seas Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
1,986 Reviews

Old ship tries hard and generally succeeds, despite rust

Enchantment of the Seas Cruise Review by bikechic

3 people found this helpful
Trip Details
  • Sail Date: May 2019
  • Destination: the Western Caribbean
  • Cabin Type: Spacious Ocean View Balcony

We are platinum with RC and love sailing on their mega ships but wanted to take two family members who are new to cruising on a slightly less overwhelming voyage for their first experience. We chose EoS since it sailed from our home port (Galveston, Texas) and offered very low rates for balconies on the five day itinerary to Costa Maya and Cozumel. The mid-May sailing avoided Spring Break and Memorial Day crowds, plus kids are still in school so we expected a grown-up set of passengers and calm weather. And that is how it worked out. We were the only ship docked in both ports, which improves the experience, especially in Cozumel. And the smaller ship offered plenty of good food and less hassle than the 4,000+ ships sometimes provide.

Pros: Very low fares for balconies, good food, quiet passengers, mild (but windy) weather (in the 80s for Mexico is on the cool side) and smooth embarkation

Cons: Rusty ship (rust everywhere: on the balconies, windows, around doors, along outside walkways) even though the ship is kept clean. Worn carpet, stained upholstery, chipped bathroom surfaces, discolored mirrors, scuffed flooring - all the signs that a ship needs a refurbish. The EoS is a small, comfortable ship but it desperately needs to be given a makeover. It was not dirty - just very worn out, faded and shabby.

The service was good, with pleasant, attentive dining room staff and cabin stewards. The production shows were decent and the cruise director was relatively low-key (for a cruise director.) They played new movies on the big screen at the pool and kept the soft-serve ice cream machines filled 75% of the time (which is pretty good on a warm weather itinerary.)

The small cafe on deck 9 aft had a surprisingly good salad bar every afternoon and the Solarium was spotless and not heavily used.

We had a nice, quiet voyage for an excellent price with no complaints aside from the rusty conditions throughout the ship. Our family members are now cruising converts and our next sailing will be on one of the larger, newer ships - but this was a pleasant way to test the waters (and enjoy crème brûlée every night into the bargain.)

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Cabin Review

Spacious Ocean View Balcony
Cabin 1B 7160

Excellent storage, with shelves in the desk mirror, several drawers in the end closet and two rows of rail storage in the main wardrobe. Tiny shower (but typical of most middle-priced cruise cabins). Two 110 outlets on the desk. Very large comfortable sofa, but upholstery was stained. Carpets were awful - worn, stained and in need of replacement. Bed and linens were comfortable and spotless. Bathrobes were tiny. (I'm 120 pounds and it barely wrapped around me.) There were squeaks in the cabin at night in high winds - but that usually happens on rough water and stopped as soon as the water grew calm again. 7160 is the last aft balcony on the port side so you dont have a neighboring balcony on one side, which is nice. There is a loud bar on deck six but they stopped at 11pm which is not too bad. It is a LONG walk to the buffet, though!

Port & Shore Excursion Reviews


Galveston is not a scenic port, but the terminal is small enough to be comparatively easy to navigate. We usually drive in from Dallas (about 6 hours) through Houston and then park at the LightHouse Parking lot, which offers covered parking and a free shuttle for around $10 a night

Chacchoben Mayan Ruins

This is the 4-hour tour (rather than the 6 hour one.) Interesting pyramids, lots of walking. It's hot in the jungle so wear comfy light clothes and shoes.

View All 418 Chacchoben Mayan Ruins Reviews

Cozumel is most fun when you are the only ship in port. (We lucked out.) Take an $8 cab downtown and visit the main Cinco del Sol (The Five Suns) store. It is almost at the end of the main shopping street. Then walk back through town, catching a cab for the final mile or two back to the ship. The shopping at the pier is pretty good, but the view of the water in San Miguel is gorgeous.

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