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Costa Magica Review

4.0 / 5.0
Editor Rating
174 reviews

Costa Nightmare

Review for Costa Magica to the Baltic Sea
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Mick Crosby
6-10 Cruises • Age 60s

Rating by category

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Additional details

Sail Date: May 2019
Cabin: Balcony Classic

We chose this cruise because it seemed like good value for money and was visiting some ports not previously visited. We boarded Costa Majestica in Genoa and from then their organisational skills or non organisational skills became evident. It took at least 4 hours to get on the ship with no regard for the elderly or disabled. The cruise was 28 days from Genoa to Stockholm. Most of the crew were not very friendly, the food was ok but always cold in the Buffet. Getting on and off the ship at most ports was a nightmare long ques along the ships passage ways or when coming back to the ship stretching hundreds of yards with people trying to push to the front which nearly caused some serious fights because of no crew supervision. Again with no regard for the elderly or disabled. Most of the shows and entertainment were in Italian ( which I suppose we should have known, an Italian ship leaving from Genoa). A lot of pre good excursions were cancelled because of the lack of English guides with some people having trouble getting their money back on some tours. We were also told by Costa that when filling in their feed back form only 9 or 10 score will be accepted for questions on the form or it will be discarded, Never agin will I sail. Costa. If anyone from Costa would like to contact me I would welcome it because no Costa represventive on the ship cared very much

Cabin Review

Balcony Classic

Cabin BC

Cabin was ok the usual bathroom, bed was comfy but everything was pretty old

7 Helpful Votes

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