Firs the positive, the embarkation was smooth. But the company lacks in communications with the guests. It has no processes to keep the guests engaged after they book the cruise. They live in an old world where communications with your customers was nil.

But the most important point is they bring in your luggage in batches. So you will get some pieces first and for the rest you will have to wait till the ship sets sailing. My bag which contained toiletries and shoes etc did not arrive even after we checked in at 12.30 am, the earliest time one could check in. I complained, but the cruise officials were not helpful. They said it would take time and they cant help.

Second, if you have purchased internet, good luck to you. The speed sucks. They cant do anything about the speed. Read more