This was our first cruise with P&O and it came up short in comparison with the line we previously used. In my opinion the Azura is in need of a refurbishment. Many fixtures and furnishings were worn and in poor condition and the beds in our cabin were very uncomfortable. Dining options were limited and the buffet food quality was very poor with very limited choice and the service was not available for long enough per day. The food quality in the restaurants was very good however although coping with the high passenger capacity was a problem. Complimentary room service for breakfast was very welcome and convenient. Whilst the quality of entertainment was very good indeed, all of the entertainment areas had insufficient seating to cope with the number of passengers. Frustratingly, the small atrium was constantly used for dance classes preventing it's use by other passengers for other purposes. With the exception of our cabin steward the staff were generally not as friendly and helpful as we were expecting. Embarking and disembarking was carried out smoothly and quickly at all ports.
The cabin was compact but fine but the bed was very uncomfortable and the television had only three channels with very poor reception signal.