Emerald Star Review

4.0 / 5.0
129 reviews

Outstanding Emerald River Cruise - Budapest to Amsterdam

Review for Europe River Cruise on Emerald Star
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First Time Cruiser • Age 60s

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Sail Date: May 2019

From start to finish, the cruise was outstanding. We had to leave our hotel at 10 am and enquired if we could drop our bags off at the boat just after 10 as we knew check in wasn't until 3 pm. The email response was, not a problem. Arrived around 10:30 am and were welcomed on board and was asked to head upstairs, help ourselves to a coffee and they would organise our room to be readied first for us. Very unexpected, but a wonderful first impression and we were in our room at 11:15 am when we thought we wouldn't be there until after 3 pm. Lunch was also offered. We were in the "aquarium" class and we have decided next time to go up a level so we could have a bit of a view, but more importantly, some fresh air if needed. Going from Budapest to Amsterdam, the port side was moored alongside the piers and other boats more so than the starboard side, so would get a starboard cabin next time for the trip. Food: I found the food to be varied and delicious with those who like meat, potato and three veges catered for. If the mains were not to your liking, every lunch and evening meal, there was chicken, fish or steak you could choose. All of the staff were outstanding; the captain, who as we were ahead of time, stopped in the early morning and waited until after 8 am when we were to go through one of the biggest locks so that the passengers could watch, the cleaning staff, chefs and wait staff. Nothing was too much trouble and there as always a smile on their faces. I don't know how they do it. I enjoyed the activities and it was good that they included walks for those who were a bit slower than other and another for those who were a bit more active and those who liked a bit of a hike. When we finished our cruise at Amsterdam, we weren't due to check into our hotel until later in the afternoon, and they were happy for those who didn't have to leave until a bit later, to wait on board and have lunch. Cons: I don't have any. If I am unhappy with something, I will let the people know so that they are aware of the issue and can look to improve things for later. This cruise and especially the staff was once again - outstanding and would happily do another cruise with Emerald (Evergreen)

Cabin Review

Cabin Emerald Stateroom

A lovely room, though would prefer one with an opening window. No complaints.

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