We wanted to see the Hermitage again so decided on this cruise as a good way to do that. It also allowed us to see most of the northern European capitals. Overall it was a great cruise with no major complaints so do not read too much into the minor problems we encountered. First the good news. We thought the food was very good in the main dining room even if some of the choices were less than inspiring. Biggest complaints were the covering on the beef wellington was soggy and the pasta with the shrimp scampi needed flavoring.
One suitcase was delivered to our room with a wheel broken which they fixed in a day. (When we got back to the states it was missing completely and the airline replaced the whole thing).
The ship is spotlessly clean and there are hand sanitizers everywhere. The staff was flawlessly friendly, even the customer service people. There was a wide variety of entertainment at night and I especially enjoyed the Four Season Tribute group. One last positive note is that we were surprised that the ships tours were about the same price as those from other companies. We did do a private tour from another company to get a full day at the Hermitage and Marina Wilson did a very good job giving us what we wanted.