We initially had chosen the cruise from New Orleans to Memphis on the new Harmony. We had already booked our flights as part of a 5 week trip when we were informed that the ship would not be ready in time. We basically had no choice but take this shorter cruise. I was disappointed with the quality of the cabin, no fridge, no bathrobe for when you want to sit on the balcony and the bed was too soft!
Due to the high water level of the Mississipi we only stopped in Baton Rouge and were bussed to the various plantation houses. Some of the local guides were not up to scratch.
Some of the wait staff were very inexperienced and were struggling, definitely more training is needed.
Bed mattress far too soft. Most nights there was turn down but the last night, although they left a soft toy as a momento on the bed, the bathroom was not serviced