American Queen Review

4.5 / 5.0
230 reviews

Too many changes

Review for North America River Cruise on American Queen
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PBFoodie
10+ Cruises • Age 70s

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Sail Date: Jul 2019

We so enjoyed our “Civil War” cruise on the Duchess that we booked this trip “In the Footsteps of Mark Twain”. Two days before departure we were told due to the high waters the trip was changed -every port was different except the starting point of St Louis. The Queen is much larger and the room we had chosen #502 was in the front of the ship-nice & roomy but so noisy we could not stay. The smokestack was laying on the deck so the boat could clear the bridges. A gigantic noisy exhaust fan was constantly running all right by the bedroom window. We moved to a lovely room in the middle of the boat #514 and were given a refund as a voucher for use on a future cruise in addition to shipboard credit.

The staff is wonderful and could not have been nicer to us. However, the itinerary is rather boring, not much to see. The dinners have been a disappointment-the buffets at breakfast and lunch are nice as are the Front Porch snack options-a soft serve machine with toppings, cookies, coffee machine and popcorn.There is a small pool and Fitness Center.

We are enjoying the lectures and the music/entertainment staff are good. The boat is very cold so bring a warm jacket and long sleeves.

Response from JaneF, Guest Relations Manager

Hi PBFoodie! Thank you for all of the great feedback! I agree, the small ship atmosphere is fantastic! We are so pleased that you enjoyed your cruise with us and hope to have the...

Cabin Review

Cabin Suite

Don’t ever choose this one unless noise is not a problem for you. You need to go to the front of the ship & walk outside to find your cabin. The cabins in the main part of the ship are laid out better with more accessible storage. The bathrooms were the same rather small with no place to store your stuff.

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