We chose the cruise because of our prior excellent experience on Regent, including the Navigator and because of the interesting, 20 day itinerary. Exploring 10 ports in Norway was eye-opening, getting to know the culture some, the immaculateness everywhere, the Norwegian friendliness and their commitment to the environment. Murmansk, Russia was a forgettable industrial, gray, crumbling city. Two other Russian ports had to be omitted because of approaching storms and Regent did an excellent job explaining why this decision was made and happily substituted 3 additional Norwegian ports. The U.K ports were well chosen and interesting.
Embarkation was perfectly and efficiently handled.
Regent's pre-night hotel in London, the Langham, was a first rate luxury hotel
One negative was the severe rumbling at times in the ship's theater during shows. It interrupted the speakers and performers and set the glasses rattling. Apparently this has been an issue in the past, but the design of this 20 year old ship prevents a fix. Another negative was the difference in window size (30% less) of deluxe suites which are priced the same with the ones with the larger windows located on one deck above (!). No one at Regent could seem to answer why.
The cabins and public spaces, recently refurbished, were very nice and comfortable.
The dining experience got a bit old...but perhaps that's a function of the length of the cruise (20 days).
The service was superb and having sailed Regent twice before, there seemed to be an increasing number of crew addressing guests by name---a nice touch.
All in all, a very nice experience.
Spacious, clean, en suite beverages replenished, first rate cabin attendants