This ship was selected for us by the travel agent booking our cruise. We were assigned a cabin in the aft with a wraparound balcony. The cabin was small, no seating area. The balcony was very narrow and not very enticing to use. The day of our on-boarding everything went smooth. The elevator attendant complained about having to work the elevator for 3-hours without a break. He said, "I'd kill for a Coke." I just happened to have a mini-Coke in my carry on bag. I gave it to him. He was so happy to get it, he told me his name and said he worked in the casino and for me to look him up - he'd make sure I would win a game. (Hummm! sounds like a winner to me.)
On our second day of Port of Call in Progreso, a Carnival employee came through the Lido Breakfast Buffet area with a big cart of bottled water in an over-the-shoulder carrier barking, "Last chance, last chance!" My husband inquired as to the price and the employee quoted $10.00. My husband gave him a $10.00 dollar bill and we got the water. WRONG! Our mistake - you never pay cash on board the ship; your room key is the vehicle for purchasing things. The charges are put on your cabin account number that's attached to the credit card you chose when making your reservations. Oh snap! The employee pocketed $10.00.
On our last day at sea another ship's employee (casino auditor) stood beside us at the coffee cafe. We shared our stories and he was apologetic for the unacceptable shenanigans of the staff members. He indicated that there would be some staff meetings and training done to prevent any repeats. Then, he treated us to a cup of coffee.
Large window next to the bed. Window in balcony door.