Norwegian Jewel Review

Low Expectations and Still Disappointed

Review for Alaska Cruise on Norwegian Jewel
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Roxy7414
2-5 Cruises • Age 30s

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Sail Date: Aug 2019
Cabin: Family Balcony

Alaska is beautiful and I recommend any one to see it. We did a land and sea (12 day) with NCL. The sights were great but we were very disappointed with the regular tardiness on due to staff of NCL. We departed late from one stop to another, then excursions ran late due to poor communication, and wait staff didn’t seem to care to serve you rather than feed you and move on to the next. Overall the entertainment was tasteless compared to other cruises and the staff was not very outgoing. Even a staff member said Disney and Royal Caribbean are better than Norwegian - that’s pathetic. The excursions were wonderful and the businesses involved had wonderful staff, but you can do the same excursions with another cruise line. Also, the land portion did not provide any meals, you were on your own or had to sign up for a bag lunch if available which you paid for on top of the fees you already paid. So we ended up paying for transportation to get to a place to have food. In more secluded area the food industry is less present and you get stuck eating over priced food truck meals that put you in a bathroom all night. We did get lucky in some aspects as well, we drove through a wildfire which then closed the road we had to take after we passed. We disembarked a train miles before it met an area where the tracks were washed out due to a land slide. Overall we were disappointed by the staff, entertainment, and food (the cruise can cook a decent steak and that’s about it). I’d recommend Alaska 100% but choose a different cruise line.

Cabin Review

Family Balcony

Cabin B2

Average cabin. Drain in shower did not work well so you had a time limit, or it flooded. A little smaller than other cruise line Balcony rooms but average overall. The stewardess was very kind and generous to please us with her tasks.

Port Reviews

Ketchikan

Very entertaining and fun. Family oriented and crowd gets involved. Definitely recommend.

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