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Viking Sea Review

5.0 / 5.0
Editor Rating
1339 reviews
55 Awards

Special Scandinavia

Review for Viking Sea to Canada & New England
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ILTravelers
2-5 Cruises • Age 60s

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Sail Date: Sep 2019
Cabin:

My husband really likes the Viking experience, and we liked the itinerary.

Although I see that no opportunity is provided for negative comments, I will do so here. We were extremely disappointed to be kept "in the dark" about arrangements for our post-tour excursion via train to Oslo. A few days before disenbarkation we went to the guest services and the asian lady with shorter hair would NOT give us ANY information!! She merely pointed to the information in the Viking today flyer and started reading that aloud to us. Of course, we had already read that! Although she wasn't actually rude to us, she was cold, detached and disengaged. Obviously she couldn't have cared less about us. Sadly, I didn't look at her name badge.

After disembarkation, we had NO IDEA what was going to happen to us, other than we would board a train. We were taken on a surprise tour of Bergen, which turned out to be our 3rd time past many of the sites. Most of the folks on that bus and later on the train were griping about not receiving any information. Furthermore, when we arrived in Oslo, we didn't know that we would be going on another bus tour there and didn't even know the name of the hotel! I vomited on the bus due to the rough bus ride. One couple on the train had been given a paper outlining the post-tour excursion. Why didn't the rest of us receive that???

Cabin Review

Cabin ?

Excellent service by Nelson. Plenty of room, plenty of drawer space. Good sized shower.

30 Helpful Votes

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