We had a long stopover in Hanoi so decided to do a cruise on Halong Bay. We couldn't have chosen better. The staff were friendly and polite and nothing was too much trouble.
The dining area was spacious so we didn't feel we were surrounded by other people, good selection of beer, wine and cocktails. The food was delicious and plentiful with up to 5 courses and a BBQ/buffet one night. The seafood was fresh and mouth watering.
The boat was clean with a relaxing and spacious interior and deck area. Shore excursions included being rowed around the bay or kayaking for the more agile. We saw amazing views and limestone caves. We spent a day with Lisa one of the guides on the day boat. She is the perfect guide, engaging, friendly and knowledgeable.
Our balcony room was delightful, laying in bed watching the sun rise was amazing. No noise from adjoining rooms. Ensuite was big enough with robes.