Norwegian Jewel Review

4.0 / 5.0
2,358 reviews

Low quality of food and poor service

Review for Alaska Cruise on Norwegian Jewel
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Sonyalee
10+ Cruises • Age 60s

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Additional details

Sail Date: Sep 2019
Cabin: Mini-Suite with Balcony
Traveled with children

I chose the cruise because it departs from Vancouver from our home town, cost is extremely high for what's it's worth.

Wifi is expensive and unreliable, dining room and buffet menu selection is poor and limited and almost all meat is overcooked, sitting area is also limited and spread out, only one section of buffet, if you can't find a table close by (which most likely is occupied), you have to walked three blocks to get to the food station, very poor design, should at least put the buffet in the center, only a few items of food with displayed with limited selection and quantity.

Hot noodles was served with three to four string of noodles (why bother) almost all customers asks for 3-4 portions

Cabin Review

Mini-Suite with Balcony

Cabin MB

My cabin is one of the smallest I have ever expierenced for so call mini-suite charge. No bed cover, and blandket with duvet open ends up top, linen is very limited, unless we ask, only two sets were provided, and knowing we have two young children in the room, and garbage only emptied once, when bed is turned down, all they did was fold up th eduvet from top, and the sofa bed was left the way it is throughout the entire cruise, never turn back to a couch, I paid for a mini-suite and no room to sit or walk around.

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