Everyone on the ships crew was amazingly helpful and friendly.
Excursion/ cruise services people were really friendly, but not helpful. Everyone I asked them a question they couldn’t seem to help me - the answer was often ‘no’. I know they have a lot of people to move on excursions, but process was often confusing and people at the desk just didn’t seem helpful.
That was the only (only) negative factor of the whole ship. Everyone else was about ‘yes’.