From my first call regarding this cruise with Masha Givelber ( who was fantastic through the whole process ) this cruise was everything I had hoped for and more. It was my very first cruise and I can’t see taking any other cruise line. The website video showing the ships public areas was spot on. The staff were beyond AMAZING and you want for nothing. Check in was extremely easy ( of course I was the last to check in since I was getting in multiple tours as possible in Amsterdam so I had no wait ) We ate every meal except one on board and the food was delicious ! Our servers Michael and Gil took wonderful care of us the entire week and Igor the Maitre D was the best ! We definitely left the ship with added pounds. I personally think you would be hard pressed to find someone better at their job than Victoria our program director. My God she always seemed to be working and with a smile on her face. Ellie and Milan ( I’m sorry I can’t remember the other young lady name ) at guest services always went above and beyond. The excursion were great with interesting and knowledgeable guides, ( I liked that we had the same coach driver along the way ) game nights where a blast, along with the German themed dinner night. We enjoyed the on ship demonstrations ( a speciality drink, French pizza and the glass blowing ) There is not one negative thing I can say about my Vikings river cruise. It was fantastic from the moment I stepped on to the ship until I disembarked. We where even able to come back to the ship after we disembarked later in the day for lunch and told if we wanted we could stay on the ship for the day ( we had stayed an extra night in Basel ) which I found to be amazing. Thanks to our captain Thomas for a very enjoyable river cruise and Kosta our hotel manager for having what I would say the best staff who are excellent at their jobs.