Having previously sailed on the Bliss in the Caribbean, we looked forward to the Pacific Coastal cruise so much we even convinced a friend of ours to book a cabin on the cruise. Boy were we disappointed.

Standing in line winding outdoors and indoors for over 2 1/2 hours to get our room cards and board the ship. There was no place to sit or rest until we were more than 2 hours into the process. No one from NCL seemed to care.

When we finally got onboard (after 10 pm) the only place to get some food was the buffet....where nearly 4,000 of our fellow passengers were trying to do the same thing. Read more