We chose this cruise as seeing the Canal was on our bucket list and we liked leaving and returning to the pacific Coast as we hate long flights. Getting into the terminal was a long process as another ship was also boarding-there should be 2 distinct lines for each ship and terminal, but after we were dropped off our luggage was quickly taken and we proceeded very seamless through the boarding process. This is our 5th cruise so we are familiar with it. Our room was fine, but the 3 things we asked for, months ahead of time, and promised they would be done by the time we boarded, were not done - We asked for a hand held shower be installed as we find the showers very small and this helps , second we asked for house coats, none were provided and for additional pillows, none provided. We had to go to Customer Service and ask and about after 3 hours it was done - what is the use of asking many months in advance and promising it would be taken care of, and not followed up on!

I was not impressed by the quality of the food in the Horizon court - very bland and a lot of stews..I realized that this cruise had a GREAT many seniors on it-just look at all the walkers and scooters everywhere, but I am sure they enjoy food with flavor and texture .

The sales and pushiness of the EFFY product was very irritating Constant flow of "there's a sale" not really I am Canadian and by the time you do the exchange the prices are very high and I can get the same product at home for less cost - The sales they had in the Dining room and such were very bad - they were trying to sell off all their Alaskan Cruise souvenirs at what they said were discounted, but I could walk down any street in LA and get the same T Shirts at a quarter of the price 10.00 for a kids T Shirt, not a good deal for a so called sale. We pay on average 10,000.00 to take this cruise and am bothered at the constant sales and the lack of affordable shopping on board - I mean 6.00 for a tub of Pringles, really...! Read more