Norwegian Gem Review

4.0 / 5.0
2,589 reviews

14 Day Norwegian Gem-Boston to Carribean

Review for the Caribbean Cruise on Norwegian Gem
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emmacairn
10+ Cruises • Age 110s

Rating by category

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Value for Money
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Additional details

Sail Date: Oct 2019
Cabin: Inside

This was a solo cruise for me. The second day on the ship the solos got together with Patrick from the Cruise Staff leading the meeting. It was nice to look forward to having dinner and company in the main dining room each evening. The food was good, not great. The service was fair. Long waits for food to arrive, inexperienced wait staff.

I joined the spa for the whole cruise. It gave access to the thalassotherapy pool and whirlpool. There are also heated tile beds, comfortable lounge chairs, a steam room and dry sauna. Locker rooms with showers also available. Cost was $250 for the two weeks.

I attended two of the spa lectures. The second was on weight loss and detoxing. Attendees were invited to make an appt to meet with one of the speakers to get add'l info on recommended foods, body fat percentage, weight loss goals, etc. I signed up. What actually occurred was a high pressure sales tactic to buy very expensive vitamins and sachets for the bath which were supposed to penetrate the skin and remove built up toxins. The cost for the sachets? $1,000/3 months supply. When I said it was not affordable to me the spa employee became rude and dismissive. I was really taken back that a ship employee would speak to a passenger in that manner. What a creep. I complained. My $39 charge and 18% auto gratuity were refunded. I also had a 75 minute massage which was $152. At the end the massage person started a sales pitch for ridiculously priced products. I passed. This time without the crass feedback from the employee. The spa service level is low end. Looks nice until you don't buy what's offered. Cruise spa services have always had premium pricing but in years past the level of exchange was much higher. The spa staff needs some serious work.

Cabin Review

Inside

Port Reviews

St. Kitts (Port Zante)

We grabbed a taxi and went out to Frigate Bay. The undertow was very strong and the beach was okay. The lounge chairs were very old and in need of replacement. Sadly, it rained, rained and rained some more. We gave up after 90 minutes. The wait for a taxi was over 30 minutes and I had to walk to a hotel to ask at reception if they could call a taxi. The day was a washout.

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