We picked this trip for the itinerary. With 25+ cruises under our belt we never cruised a mega ship. Never again. Lines, lines and more lines. Waited one hour for a show at Syd Norman's. Never got in because it was too crowded.Miami port was a disaster. Mob action mentality. Took 2 hours to have lunch. And even in New Orleans, our luggage was piled all together without any rows to access it. Taxi line was over 2 hours long. Ship is illogically laid out...one bar is placed between 2 dining rooms with not enough space for people to pass. Million Dollar Quartet, hypnotist, Cirque show were fantastic. Public bathrooms flushed when I walked in, flushed when I stood up and then flushed when I left. No water saving there. Soap dispensers were also automatic but didn't work half the time which is probably why half the ship was sick! Ship needs new management and a logistic expert to fix.