Norwegian Epic Review

4.5 / 5.0
4,413 reviews

Great experience but poor customer service

Review for the Western Mediterranean Cruise on Norwegian Epic
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mhogan378
2-5 Cruises • Age 40s

Rating by category

Cabin
Value for Money
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Additional details

Sail Date: Nov 2019
Cabin: Family Mini-Suite with Balcony
Traveled with children

Ports of call where the reason I selected the ship. I didn't explore Barcelona as much as I would have liked due to jet lag. I didn't know that I could have selected the port to start my cruise. Had I known this, I would have started in Rome to have extra time there. This should be advertised better.

The epic ship was ok. Since it was November, it was too cold for the pool. Norwegian should make the pools heated in colder weather.

I upgraded my cabin to have more space.

Cabin Review

Family Mini-Suite with Balcony

The cabin was clean. While I don't remember the name of the person who cleaned my room, he was friendly when I saw him. Compared to Carnival where they remembered my name and I always saw them, this was a big change.

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