Norwegian Breakaway Review

Avoid this ship if you are looking for good service & quality food

Review for the Western Caribbean Cruise on Norwegian Breakaway
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HBcrusiing
10+ Cruises • Age 50s

Rating by category

Cabin
Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Service

Additional details

Sail Date: Nov 2019
Cabin: Family Mini-Suite with Balcony
Traveled with children

We had 2 adjoining mini-suites. The cabins were really nice however I didn't see the cabin steward the entire cruise. The only way I knew someone had been in our room is they would pick up the dirty towels off the floor after 2 days & replace them, semi made the bed daily & charged me for minibar items that weren't in the cabin when I boarded.

In fact, I had to wait in line 45 minutes on disembarkation day to have the minibar charges removed. Not acceptable!!!

Ship: The bathrooms were dirty all the time. The other public spaces were fine.

Cabin Review

Family Mini-Suite with Balcony

The cabin was nice however I NEVER saw the cabin steward. The only reason I knew someone went into the cabin was they semi made up the beds, occasionally changed towels (left dirty towels on the floor for 2 days) and added mini bar charges for items that weren't in the minibar when I boarded. In fact, I spent 45 minutes in line to get the mini bar charges removed.

Port Reviews

Port Canaveral (Orlando)

Embarkation was organized however it took over an hour to check-in.

Great Stirrup Cay

Basically just a beach, snorkeling wasn't worth the cost of the mask...thankfully we had a $50 credit to pay. Long line to board the tender when returning to the ship.

Ocho Rios

Total chaos at the port when trying to meet up with the shore excursion. There has to be a better way. The River Tubing was good...relaxing & beautiful river.

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