Carnival Breeze Review

Carnival does not care about the safety of its guests

Review for the Western Caribbean Cruise on Carnival Breeze
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deborah13ny
2-5 Cruises • Age 50s

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Sail Date: Oct 2019

The ship was not the nicest, and housekeeping should do a better job of ensuring the cleanliness of the rooms. My nephew got injured on board the ship and bled a bit on the sheets, but the bed was remade with the bloody sheets even though it was pointed out to the cleaning crew. Overall, the staff on board the Breeze were totally responsive, courteous and worthy of a four star rating. However, Carnival's customer service leaves a lot to be desired, and is pretty non-existent once you disembark from their ship.

During a shore excursions with Carnival's Costa Maya partner my 13-year old son was attacked by a dog on the resort. All the staff, including the security, stood around watching but did nothing to stop the attack. The ship's doctor was very responsive when we got back on-board and recommended that we follow up with a series of rabies treatment since they did not store the medicines on board ship.

On our return to the States, the county health department agreed and insisted that my son's wound be infiltrated with immunoglobulin (injections all around a 10-inch wound...lost count after the 9th shot). He then had to go back to the ER for 3 additional treatments with the rabies vaccine. Rabies is a serious disease that is almost always fatal if the proper precautions are not taken. However, since the immunoglobulin can only be administered in the emergency room in my county, the cost of treatment is not inexpensive. The savings in taking a less expensive cruise line is not far overshadow by the cost of his treatment.

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