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Emerald Princess Cruise Review
4.5 / 5.0
Cruise Critic Editor Rating
1,737 Reviews

Emerald Princess is a Good Ship With a Great Crew

Emerald Princess Cruise Review by Port Monkeys

2 people found this helpful
Trip Details
  • Sail Date: Nov 2019
  • Destination: Transatlantic
  • Cabin Type: Balcony

We went on this cruise because it was a good value. 29 days with prepaid gratuities and $1000 onboard credit in a balcony for around $4000 each. It sailed from Barcelona to Los Angeles (home) through the Panama Canal (our first time). The ship was refurbished in April. We had not been on this ship before but some people said it was all new inside. The crew was great. Very friendly and they did their jobs well. The food was good in all the venues except Share. We have eaten there on two different ships and been unimpressed both times. Unfortunately, the Crown Grill was just OK. Which is not good if you’re paying $29 each for it.

Entertainment was good. The onboard troupe was excellent. Some of the other acts were just OK, but most were very enjoyable. In 29 days we saw quite a variety. The Cruise Director’s staff was excellent. Very entertaining. There was plenty to do onboard.

The ship has ‘Medallion Net’ Wi-Fi now. A few days it did not work well, or at all. They gave various reasons for the problems. In the end they refunded 30% of the cost.

The ports were fun and varied. Two of our shore excursions were cancelled, which was disappointing. Seeing the Panama Canal for the first time was interesting. We took an excursion in Costa Rica from an onshore company, Odyssey Tours’ ”10 in 1”. It was all day and we saw a lot. There was an immigration problem in Ft Lauderdale and everyone was delayed disembarking. Our tour was rushed because of the problems.

When we got back to LA there was problems disembarking again. It took an extra three hours to get off. Both times it was not the fault of Princess (I don’t think).

Both the cruise and ship were wonderful. We enjoyed it a lot.


Port Monkeys's Full Rating Summary
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Onboard Experience
Enrichment Activities
Value For Money
Embarkation
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Cabin Review

Balcony

Our cabin was on Lido Deck 15 forward. It was a standard balcony cabin. It had a large TV with plenty of on demand content. A few days it did not work properly. Our room steward, Manuel, was quick and efficient. We found some broken glass on our balcony. Apparently the glass under the had broken on a previous cruise and they did not get it cleaned up well. I took the pieces to Guest Services. They gave us a free dinner at a specialty restaurant. I didn’t like the pillows. They were too flat. Check out our video at YouTube.com/portmonkeys


Port & Shore Excursion Reviews


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