Grand Princess Review

Fell below our expectations

Review for the Mexican Riviera Cruise on Grand Princess
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fiveholepatrol
2-5 Cruises • Age 50s

Rating by category

Cabin
Value for Money
Embarkation
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Entertainment
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Service

Additional details

Sail Date: Dec 2019
Cabin: Interior
Traveled with children

This was a cruise my brother put together for our parents. In total, we had 16 family members spread across 5 rooms. Overall, the service was great. Our waiter for dinner was exceptional. Our stateroom person, Shendy, was awesome. The food was OK. The ports were OK. The onboard entertainment was lacking. They didn't have a place for youngsters to get their energy out especially being on water 3 days straight there and back. But, here's what I learned the hard way.

* Don't get sick. Not only is it expensive to see a doctor on the ship, you also have to pay $28 to just get a copy of the itemized work done so you can file it to your insurance. It's not free. They have the report already generated. They make you pay $28 to print it out. That's really low. It's like going to see your doctor but you need to pay $28 to get the work so you can file it to your insurance. Way to screw your sick guests, Princess Cruises.

* Don't have a cabin anywhere near Princess theater section of the boat or near Deck 5 area. This ship was refurbished in March of 2019 but guess what, you can clearly hear the music 3 decks up as if they were playing it right in your room. And, they played it till 11pm every night. The customer service guy had to come to my room to make sure I wasn't lying to him about the noise. He said, "oh yeah.. i can feel it vibrating from the floor." No kidding. You think I complain if it wasn't that loud? I got comped a teddy bear and chocolates. Whoohoo! Go big, Princess.

Cabin Review

Interior

Nothing to write home about. Small room, small bathroom. Just make sure you don't room in the front part of the boat of Aloha, Baja, Carbe, or Dolphine or you'll hear the Princess Theater music all night long.

Port Reviews

Mazatlan

local merchants don't understand we need to head back to the boat, we need to head back. Taking too slow to ring up items in shop means you lose business.

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