Special needs son request mocked by employee and corporate not making it right
If you have a child with a disability do not cruise carnival.
The ship itself was average, the same you will find on all cruise lines for its age/class. The splash pad is in a horrible location where it is super loud (ship engine,thrusters,smoke stacks)and windy. Most other cruise lines have the splash area on the main lido deck where it is not as loud and more accessible. The kids club would did not have an igloo slide like pictured and will combine all age groups when not a lot of kids were there, which is tough on a child with special needs. They would be in one room one time then the other the next and then not being allowed over at other times which for kids can be frustrating “why can’t I go over there and play the video games?” “Why can’t my sister be in my room now, she was yesterday?” Just be consistent, either keep them separated the whole cruise or keep them combined. Consistency is key. Other cruise lines offer the same/or better kids areas and accommodations for special needs kids specifically Royal and Norwegian.