used Princess Crown for British Isles cruise in August 2019 and found it very enjoyable. In our December 2019 cruise to the Virgin Islands aboard same ship we found maintenance issues on several days in two different assigned rooms. Leaking ceilings on two occasions, our clothing was soiled from leaking directly into our closet; repairs by on board plumbers failed twice. TV needed repair, thermostat refused to function needing repair. In the course of all these issues we began to believe we were certainly not aboard a Princess cruise ship and certainly not the same Crown Princess we had sailed just a few months past in August 2019. Ocean view room requested resulted in room fully obstructed by lifeboat that prevented seeing the island or any of the area beauty; we did see the interior of the lifeboat. The Production Shows and the Anytime Dining in the Michael Angelo Room were outstanding in every respect, and the ship's decorations for the Christmas celebration were memorable!
Leaking ceilings twice, clothes soiled, TV required repair, thermostat broken
Most beautiful of all the islands visited; As soon as you depart the port area you enter the natural beauty of the islands