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Emerald Princess Cruise Review
4.5 / 5.0
Cruise Critic Editor Rating
1,737 Reviews

Going thrugh the canal.

Emerald Princess Cruise Review by nmason

3 people found this helpful
Trip Details
  • Sail Date: Dec 2019
  • Destination: the Panama Canal & Central America
  • Cabin Type: Balcony

I won't use Princess again. Always trouble with time lines including being crammed into a room before embarkation. 3 of 5 tenders were down for Panama excursions which left little time on land, 7:30 am early disembarkation turned into 8:00am.

Food in MDR started out fine but got worse - poor cuts of meat.

We were told to get our outgoing mail in by a certain time each port. Problem? They only had American stamps and didn't send mail until Los Angeles. Who wants mail stamped from home? Why not tell us that to begin with and maybe told us where to fin a post office on shore?

Cost of shore excursion were over priced for what we received.

Spa was excellent, our waiters in the MDC were amazing and our cabin steward was great, too. Actually, most of the service crew aboard the ship were very pleasant.

The entertainment had a couple of good acts, but it left a lot to be desired.

The ships engines quit one evening and all power went out. "Stay were you are until further notice." They did get it up and running quickly but it shouldn't have happened in the first place.

This was an expensive trip that should have enjoyed everyday but that didn't happen. Shore excursions didn't give enough time to see a lot - especially since there was always a wait time getting on or off the ship.

Also, his is the first cruise where I heard passengers complain s much. Elevator, bathroom, steps, waiting in lines, etc.

nmason's Full Rating Summary
Onboard Experience
Enrichment Activities
Value For Money
Public Rooms
Fitness & Recreation
Shore Excursions
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Cabin Review


Jay was very nice and helpful.

Also, I have no idea what cabin catagory we were in; but we did have a balcony.

Port & Shore Excursion Reviews

Cartagena (Colombia)

We were left w/locals but they weren't of any help. After our emerald mines tour, we asked where we should go and we were told anywhere we wanted to go


Easy off to shore. People were very friendly. The food and shopping were satisfying.

When we pulled out, everyone came out of the water and stood on the beach waving to us as we left port. Very heatwarming!

Puerto Vallarta

Beautiful city and people! We went to the resturant at Los Tules Resort. Great service and beautiful setting.

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