We have taken quite a few cruises - Princess for the Scandinavian cruise, Carnival for the Alaskan cruise, etc and this is by far the worst cruise we have taken. And it was a pity because Spectrum is probably the best equipped ship we have sailed with (hardware is very very good - lots of facilities, large rooms, etc.) BUT the software is horrible to say the least.
1) the wait for first dinner was totally unacceptable - it appeared someone miscalculated the crowd? How could that happen for a professional organization when you have the number of confirmed passengers on the cruise days ahead???
2) The Best of Okinawa excursion was a mis-selling. You did not know the main building of Shuri Castle was burned down a few months ago? Yet, your people sold it as a visit to the old palace??? And the tour guide you hire rushed us through the itinerary so we could have lunch at about 3PM? This is the way a professional is supposed to plan a trip???