Spectrum of the Seas Review

-- / 5.0
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56 reviews

Totally disappointing!!!!!!!

Review for Asia Cruise on Spectrum of the Seas
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nklo88
2-5 Cruises • Age 60s

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Sail Date: Dec 2019
Cabin: Ocean View Balcony
Traveled with children

We have taken quite a few cruises - Princess for the Scandinavian cruise, Carnival for the Alaskan cruise, etc and this is by far the worst cruise we have taken. And it was a pity because Spectrum is probably the best equipped ship we have sailed with (hardware is very very good - lots of facilities, large rooms, etc.) BUT the software is horrible to say the least.

1) the wait for first dinner was totally unacceptable - it appeared someone miscalculated the crowd? How could that happen for a professional organization when you have the number of confirmed passengers on the cruise days ahead???

2) The Best of Okinawa excursion was a mis-selling. You did not know the main building of Shuri Castle was burned down a few months ago? Yet, your people sold it as a visit to the old palace??? And the tour guide you hire rushed us through the itinerary so we could have lunch at about 3PM? This is the way a professional is supposed to plan a trip???

Cabin Review

Ocean View Balcony

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