CHRISTMAS CRUISE Abu Dhabi (22-12-2019 until 29-12-2019)
Everything started with the wrong foot (Family travel - Party of 11 originally, but only 9 arrived because my mother had an emergency surgery and stayed with my father) So the first thing we did before embarkation, we presented all the medical certifications, and we didn´t get the refund of the stateroom, but thay didn´t also give us the stateroom which was paid to use it, they wasted 2 days saying that they had no response from the land office and in that time the cabin was occupied by other people. Finally by our insistance, we gt the cabin 2 days later but nobody refunded those days wasted.
When you buy a drinking package, they force you to buy the same for all the cabin, even though they don´t drink whatever you are planning to drink, so in my case with me, my wife and my 2 children i had to spend 500 euros only to drink sodas. Ridiculous. And even if you buy it if one of the children want ice cream you have to pay it... When in other cruise lines IT IS ALWAYS COMPLIMENTARY.
About the cabin in the official video of the ship, they present the cabin in one way, specially the position of the beds (they come out from the wall) which leaves more room in the cabin. By the time you are there. Just 2 Beds One over the other (the classic one) over the sofa space, so the room was not spacious and also if we wanted to sit, we had to do it on our bed, there was no room for a couch. Misleading advertising on this people again...
The transportation to the island took all day. Total disorganisation and endless lines of passengers
Took the city tour provided by the ship...
Took a private tour WITHOUT A GUIDE !!! Because they could not provide it, even when i booked it 2 days before !!!!
Got off and went on our own because the ship was a disaster