Previously sailed with Viking and the experience was great. When we started sailing with Viking the included tours were more packed with exciting things to see. Now everything you might want to see is optional and the prices are very high. I would like to see less optional and more included. Food quality has also gone down, not as many choices and the food is not the same quality. We had to change ships because of the low river, thought Viking did a good job of making it as easy as possible. Received a voucher and tried to use it on a future booked trip, told we could not use until we booked another trip. Not sure why we could not use for the one we had booked. Also after paying for a trip I think it's cheap on Vikings part to charge you another $100 to arrange your air, petty however annoying. Who wants to end their trip getting up at 2am to go to the airport?