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Caribbean Princess Review

4.0 / 5.0
Editor Rating
2507 reviews
1 Award

Dated Ship, tired menu

Review for Caribbean Princess to the Panama Canal & Central America
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campbels
6-10 Cruises • Age 60s

Rating by category

Cabin
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation

Additional details

Sail Date: Jan 2020
Cabin: Balcony

We have done several Caribbean cruises but had never visited the Panama Canal or Costa Rica. Princess is supposed to be a premium brand of Carnival but we were disappointed with the level of service in the dining rooms and the quality of food overall. Wait staff were not fluent in English and we had difficulty conversing with them. The ship was built in 2004 and it looked tired, even though it had recently been refreshed. We prevously cruised on Celebrity Summit and Infinity which are comparable in age and we found them to be much better overall. We had difficulty conversing with staff in the restaurants because their English was very poor. We expected Princess to be on a par with Celebrity but this was not the case. The dining staff on Celebrity were easier to understand and there were 3 people assigned to each table while there were 2 on Princess. Each Celebrity table had a wine sommalier to help with wine selection. They poured drinks at the table from a bottle shortly after you arrived while Princess staff (not sommalier) had to get each drink from the back, increasing wait times considerably.

Cabin Review

Balcony

Large deck, small room. Very small bathroom and the smallest shower I have ever seen.

Port Reviews

Fort Lauderdale (Port Everglades)

Embarking was easy, no issues. We needed a wheelchair and Princess recommended a provider that delivered the chair to our stateroom.

5 Helpful Votes

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