just returned from south american cruise and was very very disappointed.We have cruised multiple times and have not seen the poor quality of ship and most of managerial staff.
service was terrible.They DO NOT supply bar of soap, have one outlet in mini suite,give you two skimpy towels and you cannot reach room service. Only soap available is shower soap
I had a mini suite with no assigned cabin attendant. If you shake the drapes dust comes out
when our group of over 120 met on last day we all agreed never to cruise with costa again
Casino machines are antiquated although staff is nice
Imagine no bar of soap in any cabin!!!!
meal service was good because of waiters
In spa we were told why would you come on such a ship?
lines were long and elevators were slow
I now understand why costa is rated as low as it is
dirty drapes,no soap,2 skimpy towel,and no assigned cabin attendant
Called and asked to speak to management and told they would come up to cabin never happened!
Shame on you!