Oh how standards fall in just 12 months. We were cruising on Marella Discovery this time last year and absolutely loved it. This ship either has a staffing problem or they have reduced standards. I must point out however that the adapted room we had on deck 5 was superb and with a thorough and friendly steward. My grumble is mainly with the food, the buffet was frequently not replenished, esp the salad section, i like to eat around 1.30 - 2 pm and was very hit and miss after the lunchtime rush, my partner is disabled and the assigned tables were all at one end, usually as near to the food counters as possible for ease.
Latitude 53 was passable, going off the very well written gushing menu you would expect something special but was actually everyday food with the odd exception, maybe they want you to pay extra for a special meal in one of the paid restaurants.
I thought the theatre shows were very good though the Squid is nowhere near big enough when the entertainment is on and the lowest chairs Ive seen, donate them to a primary school !