We chose this cruise because we had cruised Princess to Alaska and had a very enjoyable experience. This cruise was slightly different. Our cabin steward was MIA for the 1st 2 days, apparently he was ill, but there was no one we could directly contact with issues. This was a 10 day cruise, 4 of which were at sea. Additionally, because of bad weather, we were unable to dock in one of our scheduled ports, making it 5 days at sea. The ship seemed crowded. Guests spent a lot of time inside because of the weather. Many people don't remove their used towels from the chairs and it leaves others wandering around wondering what is available. The deck crews should be on top of that more. The spa was okay. I had a facial and my husband and I had a couples massage. The massage was much better than the facial. The fitness center was a disappointment. While it is large and there are several treadmills, they are not available until 9:00 AM. Very disappointing. The entertainment was good, but when it is in a small venue, it is crowded and hard to get a seat. Back to back activities in these small venues creates a problem because people don't leave between activities. The food was good, our server, Victoria was wonderful. As a suite guest we were able to have breakfast in Sabatini's in the morning. The staff there was also great. Room service was average. Excursions: Cayman Island - we took a coast to coast bus tour. It was okay, didn't care for our driver and her uppity attitude. Cartagena - toured the old city and the San Felipe Fortress. It gets hot, make sure your tour is in the morning. Good tour guide, crappy bus, many many peddlers in the streets! Panama - canal locks were amazing. Domed car train ride not worth the money. Jamaica - toured the Rose Hall Great House - it was fine, finished with a short shopping trip to shops.