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Enchantment of the Seas Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
1,986 Reviews

Highs and Lows

Enchantment of the Seas Cruise Review by Denise8769

5 people found this helpful
Trip Details
  • Sail Date: Feb 2020
  • Destination: the Western Caribbean

Easy, expedited boarding from Galveston at 12pm. We were guided to 9th deck for relaxation and drinks while embarkation was underway. Waiters were hustling trays of pre-made Mai Tais as soon as we sat down. The drinks were watery and only a select few drinks could be purchased without an extra sales tax until we left port. Did not purchase drink package. Thought the $900 fee (3 in our room) was outrageous. Everyone in cabin has to purchase or no one can. 20% gratuity is added to every single drink. Ridiculous. Our room steward was friendly and attentive for the whole cruise. Ship is indeed in need of updating. New paint and furnishings would be nice. I didn’t mind the smaller ship tho. Easy to navigate. Our room was comfortable, cool and quiet.

The food in MDR was abysmal. Sit-down dinner service for hospital-type food. Very bland.

We found the windjammer cafe to be our saving grace. Only 3 restaurants are onboard unless you pay extra for Chops Grille. We did not.

The trivia games (usually in the Schooner lounge) were fun as were various singing/dancing events in the various bars and Atrium.

The theater shows were enjoyable and the last-night entertainment was hilarious.

Elevators were fairly fast. In-room refrigerators should be standard as well as a coffee pot. Guests should be able to access water/ice near your stateroom at their convenience. None of these were in our room.

Pool areas were nicely attended. Not much activity for children at all. The pool games were all adult-oriented. Big screen in pool area could have been playing concerts/movies/cartoons...but remained on RC advertising all day.

Costa Maya is a little niche carved into the beach, wholly intent on selling you trinkets. There is no beach access.Restaurants are very overpriced and the 20% automatic gratuity comes with everything. 6 hours was too long here.

Cozumel stay wasn’t long enough. Found a taxi to take us to Paradise Beach. Lovely area with good food and drinks. 20% gratuity added even though our waiter didn’t quite earn that. The excursions were pricey and took 3 of the 6 hours of your shore time, so it was either beach...or tour Mexico. Can’t do both.

Disembarkation was delayed by fog and problems with the gangway. I take it that fog is a common issue so don’t plan limo service for early times!!! On the flip side...there’s no place to store luggage at port if you book a later shuttle/limo. So we traipsed through Galveston with bags in tow for 4 hours.


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Denise8769
1 Reviews Written
5 Helpful Votes
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