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MSC Seaside Cruise Review
4.5 / 5.0
Cruise Critic Editor Rating
1,110 Reviews

Beautiful ship, minus the service inefficiency and rude, pushy passengers

MSC Seaside Cruise Review by peregrine64

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Trip Details
  • Sail Date: Feb 2020
  • Destination: the Caribbean
  • Cabin Type: Bella Balcony Stateroom

We chose this cruise because it seemed at the time to be the best deal of the season in respect to price, available packages, itinerary, and our own criteria.

We were a group of 10 people in 4 cabins. 2 reserved balcony staterooms in Bella Experience, and 3 in "guaranteed" inside staterooms ( 2 of which got upgraded to balconies 3 days before the cruise). The guaranteed room only means that they may only assign a room at the last minute, meaning you cannot finish the registration process or print any docs before a room has been assigned.

Our problems began with Affordable Tours, who pretty much abandon you once payment has been made. Once handed off to MSC for the registration process, it was an exercise in frustration. Our personal info all had to be corrected repeatedly. Even once all info was entered (again), upon printing of boarding passes and Edocs, I noticed more new errors like wrong genders...

Embarkation was fantastic! went super smooth until we noticed our group had all been assigned different dining times in different dining rooms. A problem apparently easy to fix...(we all got to sit together for the last 3 nights..) A stressful, hungry wait for the 1st four.

The incredible lineups for drinks and bathrooms was another real downer. The already inefficient staff had to play with their tablets for every drink served.

Lots more to say and elaborate on this cruise in upcoming posts.

peregrine64's Full Rating Summary
Onboard Experience
Enrichment Activities
Value For Money
Public Rooms
Fitness & Recreation
Shore Excursions
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Cabin Review

Bella Balcony Stateroom

The cabin was poorly laid out. While the bed was comfortable, half of the closet was blocked by the couch, was barely enough storage space forcing us to live partially out of our suitcases for the week. The toilet was tightly situated between the shower and diagonal section of the vanity, therefore I had to sit sideways on it. I'm only 5,10" .The steward kept the cabin and bathroom clean.

Port & Shore Excursion Reviews

Ocho Rios

As usual, getting through the nest of merchants and taxi drivers proves exhausting.

We just walked to the local beach. Paid 21$ for admission, 2 chairs and and umbrella.

Grand Cayman (Georgetown)

This was the least bustling port of the trip. There was no nest of people pulling at you.We did a private excursion to snorkel a reef, swim with stingrays, and visit starfish point. Definitely a highlight of the trip.


I had done this excursion twice before and always had my own vehicle with my wife.Once we signed the waiver, we found out that only one of us would be allowed to drive and we shared with another couple. The terrain was completely dry also!!

View All 18 Xrails Reviews

We were supposed to go to MSC's new private island but it called for unfavourable weather, so we ended up in sunny Nassau....again. We were all really looking forward to the new island and all it has to offer but it didn't happen. So we spent another day exploring Nassau.

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