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Sirena Cruise Review
4.5 / 5.0
Cruise Critic Editor Rating
230 Reviews

Best Experience so Far

Sirena Cruise Review by Marcoottawa

3 people found this helpful
Trip Details
  • Sail Date: Feb 2020
  • Destination: the Caribbean
  • Cabin Type: Concierge Level Veranda Stateroom

Electronic Bookings and web site are relatively user friendly for both planning and managing the reservation. We were given dates at which time we could book shore excursions, specialty dining restaurants, and offered other information. On board, the Internet service is slow as on all cruise ships but the fact that passengers can use hand held devices means that for easy access it is best to log in very early in the morning or very late at night.

Registration and Documentation was straight forward. The line publishes a splendid Cruise Vacation Guide that included stick-on baggage tags (3 per person). The booklet is very complete and was received 5 weeks before sailing. An update is sent to the travel agent about 7 days before sailing. Out of our 17 cruises this booklet is the most complete guide we have ever received.

Embarkation was complicated by the procedures implemented by Oceania due to the panic associated with the emergence of the Coronavirus in China. The body temperature of each passenger was to be verified and anyone with a temperature at or above 100.4 F or 38 C was to be denied embarkation. Anyone having been to China or holding a Chinese or Hong Kong passport was denied boarding. However, the process was smooth and we were on board in 45 minutes with our room ready by 1:30 pm.

Cabin/Stewart & Amenities. Concierge level offers some neat amenities all listed on their web site and in the cruises guide. This level of cabin is recommended. We emptied our suitcases with ease into the space available. In order to place luggage under the bed it is necessary to lift the base as it sits too low for some suitcases to pass under. The furniture and appearance are near perfect. We were very impressed with the result of the latest re-fit. The bathroom is tiny as is the shower but that is not a major problem. The toiletries were of high quality. The toilet being 30 degrees off the wall meant that you had to sit at an angle. Never had to do that before not even in the military … On the positive side, there is a soap bar for the shower as for the sink. Better than gels although these are also available. The Stewart did a good job. The fridge is stocked with free soft drink and there is ample water supply. The welcome bottle of Champagne was actually real Monopole Champagne not just sparkling wine. Impressive welcome.

For the Restaurant/Food/Service we compared the meals hours between Princess (similar ship) and Sirena and even if they were less on Sirena we did not have any issues with the food. On the contrary we still managed to overeat and the quality was the best we have seen so far in our cruise experience. In the buffet, you cannot reach for food, the staff will serve you and the plates are kept bottom up so as not to contaminate them. We had dinner at both specialty restaurants and Red Ginger provided us with a birthday cake.

Public Facilities are all very good but we particularly liked the beautiful library that houses a huge selection of books including a soft cover exchange section. It is comfortable and quiet, just the place to read and relax. In addition, this ship is immaculately clean with hand sanitizer dispensers everywhere. The Spa private deck is superb for Concierge and suite passengers. The ship Panache String Quartet was excellent providing popular classic music at different venues during the day/evenings.

Smoking is our nemesis as my spouse is asthmatic and cigarette smoke can trigger a negative reaction. There is a smoking room on deck 10 but also an outside smoking area in the pool area deck 9. The latter is a problem for non-smokers.

Itinerary was fine but not the major focus of our holiday; we just wanted the ship experience. The ship omitted the Costa Maya stop due to high winds and waves.

Shore Excursions was used only in Belize and Roatan with satisfaction. The room has a large umbrella that came handy in Roatan.

Disembarkation was well done by managing the flow of passengers closely thus no waiting in line in a hot terminal. Taxis were readily available.

Communications were good as the Cruise Director limited his interventions and the Bride communicated twice a day. Just lovely. When the decision was made to skip the first stop in Mexico due to high winds and rough seas the Captain explained the situation in great detail and we hear not a single complaint throughout the cruise.


Marcoottawa's Full Rating Summary
Cabin
Onboard Experience
Value For Money
Embarkation
Dining
Public Rooms
Fitness & Recreation
Shore Excursions
Service
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Cabin Review

Concierge Level Veranda Stateroom

Concierge level offers some neat amenities all listed on their web site and in the cruises guide. This level of cabin is recommended. We emptied our suitcases with ease into the space available. In order to place luggage under the bed it is necessary to lift the base as it sits too low for some suitcases to pass under. The furniture and appearance are near perfect. We were very impressed with the result of the latest re-fit. The bathroom is tiny as is the shower but that is not a major problem. The toiletries were of high quality. The toilet being 30 degrees off the wall meant that you had to sit at an angle. Never had to do that before not even in the military … On the positive side, there is a soap bar for the shower as for the sink. Better than gels although these are also available. The Stewart did a good job. The fridge is stocked with free soft drink and there is ample water supply. The welcome bottle of Champagne was actually real Monopole Champagne not just sparkling wine. Impressive welcome.


Port & Shore Excursion Reviews


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Marcoottawa
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