The 4-bedroom Suite on Harmony of the Seas comes at the cost of an average new car. We are not wealthy, but while on-board the Oasis 2 years ago I decided to take advantage of on-board booking promotions, and “blow” part of our kid’s inheritance by having a family reunion on-board the Harmony. You see, my wife Kim had told me “when I pass, I want you to take all of the kids on a big cruise, and remember the fun memories they had with me, and smile”. I pretty much told her “B.S. – tell them yourself”, and ran down to book the 4 bedroom. In total there were 9 of us, including our 8-year-old grandson. 4 of the 9 had never cruised before!
We received an e-mail from the RCL Royal Genie Dept about 5 weeks prior to the cruise date. That e-mail contained a survey for everyone to fill out. Questions like “if you could invite 3 people living or not to dinner who would they be?” were obviously designed to help the Royal Genie find out the “make-up” of the cabin. When we booked this trip 2 years prior, we were told some things about the Royal Genie and the “perks” that just were not accurate. So, what DO you get? You’ll NOT have to book any reservations on-board, and you’ll get the best seats in the house…for everything. This includes things like specialty restaurants (no extra charge), shows, tours, priority flow-rider cueing, and disembarkation/boarding. Your Royal Genie will take care of all of those things once you get on-board!
Andrei was our Royal Genie, and he introduced himself by e-mail about three weeks prior to boarding. He wanted to know about any special occasions, etc. BY FAR, ANDREI WAS THE MOST INCREDIBLE SERVICE EXPERIENCE WE HAVE RECEIVED IN OUR 18 PAST CRUISES, OR IN FACT ON-SHORE AS WELL. I can’t say enough superlatives about his ability to predict our needs (really desires) PRIOR to us even asking about them. The pride in his work runs deep, and you just know you’ve met an exceptional human being. Andrei insisted on handling every finite detail, from lost keys to planning our dinners. We told our kids “the good news is that you just got spoiled beyond belief, the bad news is that any future cruises are just going to suck!”
Just incredible!
Hot tub on the deck, huge outdoor table on the deck with enough room for everyone. Lots of indoor table space for an endless parade of "goodies" to rest before consumption. Really comfortable mattresses, always clean and spotless after servicing. A very welcoming, and relaxing experience.
Dirty, grimy...unpleasant port. Nice beach, and some ok snorkeling