This cruise was advertised as a 'boutique cruise' with all facilities included. It started badly with our (included) taxi being delayed twice - on enquiry we were told 'the ship had a bug and was being deep cleaned' We were NOT told this was Norovirus, nor that the previous two cruises had been contaminated. So we finally got to board the ship after 8.30pm and had to rush our first meal as the safety drill was to be held shortly. Had to unpack cases in small hours of morning - hardly a restful start.
From the beginning it was evident that Norovirus was present - tannoy announcements reminding everyone to wash their hands and use the sprays scattered all over the ship. Most of the public toilets closed and those that were open had staff sitting outside in shifts (presumably to check everyone washed their hands). Staff in decontamination suits cleaning various places. More announcements to say if you are sick or have any gastric problems whatsoever, call the medical team and stay in your cabin. It is obvious that you cannot properly decontaminate a ship of this size in a few hours between cruises.
Most of the services that we had paid for were not available - a library with 3,500 books advertised - no books. Laundry facilities advertised - closed. Various activities such as bridge - not available. Room service included - suspended (unless you were confined to your cabin).
Cabin was great - this ship advertised all cabins with balconies. Large comfortable bed, USB sockets, plenty of room, plenty of hangers in the wardrobes. Dressing gowns were a bit of a joke as very small, so no use at al. Tea/coffee making faciliies with milk ready in fridge. Bowl of fruit replaced at intervals. Large shower room with various shampoos, conditioner, body cream provided.