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Celebrity Eclipse Review

4.5 / 5.0
Editor Rating
1835 reviews
102 Awards

Celebrity Eclipse Food and Service A Big Disappointment

Review for Celebrity Eclipse to Antarctica
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texaslover
10+ Cruises • Age 60s

Rating by category

Cabin
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation

Additional details

Sail Date: Feb 2020
Cabin: Concierge Class 2

We chose this particular cruise because of the Antarctica Itinerary. We had been to Buenos Aires, Ushuia, Montevideo and Stanley, Falkland Islands previously. Antarctica islands were fantastic. We are Elite (almost Elite Plus) on Celebrity and in a Concierge Veranda stateroom which was fine. On previous Celebrity cruise ships we had experienced good food and were looking forward to same on the Eclipse. Unfortunately, from day one until disembarkation the food was a big disappointment. Additionally, they were short of supplies like sweeteners, etc. for the entire cruise. The desserts (cakes, etc.) were beautiful but tasted so bad that we would take one bite and leave them. We ate ice cream (like most people) for dessert even in Antarctica because the desserts were inedible. The "grilled" items were usually cold and dried out - as were many of the entrees. Best items were the pasta line (you always had a line) and pizza (not that great but better than most items). In the buffet the service was almost non-existent. Everyone must get their own beverages unless you are ordering alcohol. 98% of the time I had to take my used plates to the waiter stations myself - or leave them on the table. To add insult to injury, Celebrity has increased their Gratuities. Fitness Center always had equipment that stayed out of order causing long wait lines for using equipment such as treadmills, bicycles, cross country and rowing. Captain Leo was entertaining and the Cruise Director, Alejandro, was magnificent. Celia, the "Naturalist" was good. Would I go on the Eclipse again - not unless it was nearly a FREE cruise. Food on a cruise is important and this cruise food was a disgrace for Celebrity. Since we are going on the Edge soon, we are hoping it has much better food and service.

Cabin Review

Concierge Class 2

Cabin was average.

Port Reviews

Buenos Aires

We hired our own private tour guide for disembarkation day which was definitely the best option.

Ushuaia (Tierra del Fuego)

Ushuaia was cold and residents were mostly friendly. We docked close to town so it was easily walkable.

Stanley

Town is close to tender "docking" location so it was easily walkable. Locals not that friendly or helpful but since we had been there before, we didn't need help.

Montevideo

Recommend the "Hop On Hop Off" Bus to get an overview. Town was close to where we docked.

10 Helpful Votes

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