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Emerald Princess Cruise Review
4.5 / 5.0
Cruise Critic Editor Rating
1,737 Reviews

Wonderful Cruise after boarding insanity.

Emerald Princess Cruise Review by Bwmills54

1 people found this helpful
Trip Details
  • Sail Date: Feb 2020
  • Destination: the Panama Canal & Central America
  • Cabin Type: Balcony

The Panama Canal was on our bucket list. Just the week before we set sail the Coronavirus scare began. We chose to go ahead with our plans and are so glad we did. There was a major computer glitch that delayed our boarding for 2-3 hours. Area was packed. No food or drink offered. Toilet facilities were out in the parking lot. Very uncomfortable.

Once we boarded things went exceedingly well.

Our steward, Danny, was welcoming and helpful. Our room was clean and ready to go.

We ate most meals in the DaVinci Dining room with Giovani as our Maitre ‘d, Roderick, waiter, and John as his assistant. Enjoyed them as well as the food.

Ate one night in the Crown Grill. Excellent service and food.

Ate one night in Share. Excellent food and service once again. Just way too mush food for us to eat (6 courses).

Had breakfast on our balcony once. Very special, indeed.

We arranged our port tours with other cruisers through Cruise Critic. Highly recommend: Puerta Vallarta, Vallarta by Road Food tour

Puntarenas, Thumbs Up Tours

Panama City, Conozca Panama 5 hour City Tour

We were denied entry into Cartagena, Colombia (by direct order of the mayor.)

No illness on board with staff or passengers.

Entertainment was absolutely wonderful.

In our second week Princess Cruises announced they were closing down operations for 60 days due to Coronavirus Pandemic.

I want to give a shout out to Princess. They were transparent throughout. Even though employees had this uncertainty (60 day layoff) facing them, they remained cheerful, courteous and helpful to the very end of the cruise.

Thank you for a wonderful experience!

We WILL be back!!

Bwmills54's Full Rating Summary
Onboard Experience
Enrichment Activities
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Cabin Review


Clean. Somewhat small, but that’s to be expected. Bathroom was very small.

Storage, of course, was limited, but adequate. Bed and pillows were very comfortable. Balcony small but functional.

TV worked well.

Laundry on each floor. I would highly recommend removing the 3 ironing boards out of the laundry and putting one fold up wall ironing board. That way you could fit 4 sets of washer/dryers. Two sets is not adequate.

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