We chose this cruise and were joined by two friends. As mentioned in other reviews we did not set sail due to Corona Virus affecting sailing ports of call. Have to say we found the staff extremely helpful and courteous at all times. Keep in mind these people were under extreme stress being far from their home base and not having any certainty of their position. The ship was very clean and there was only 800 people on board. We have traveled on over 20 cruises with various companies and booked this trip for the itinerary then read horrible reviews and were worried that it was not going to be up to scratch. Only criticism the food is pretty average however breakfast in the dining room was excellent. Didn’t like the fact that they don’t give iced water in restaurant with meals unless you pay for it. Costa went above and beyond as far as we are concerned under extremely difficult times that were changing hourly. They had buses ready to take us to a resort where they paid accommodation, food and drinks then they transferred us to the airport and paid our flight home. On top of this they gave us 150% credit to use on a future cruise. We say Good on you Costa Cruises you looked after us and got us home safely and we look forward to travelling with you again.