Having been on the Queen Mary 2 a few times before we knew what to expect, excellent food, beautiful cabins, and wonderful crew.
What a disappointment: the ship looked tired, there were stains on the carpets in our cabin, the shower nearly scolded me, bits of silicon was missing around the shower tray and taps around the sink, the food was so average KFC would have put them to shame, the entertainment 3rd rate, and the crew didn't look a happy bunch of people, most of the front line staff were so rude.
The Christmas present was, Compared to the Queen Victoria previous years a let down to say the least (A pen set between the two of you) what if there were three people in your cabin??
Loved the Christmas feel with the mulled wine and cookies and the boarding was a breeze.
Tendered into St Thomas.
It was ok, not much to see.