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American Star Review

-- / 5.0
Editor Rating
69 reviews

American Cruise Lines Star

Review for American Star to the USA
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Marie Jean
2-5 Cruises • Age 70s

Rating by category

Cabin
Family
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Dining
Public Rooms
Entertainment
Fitness & Recreation

Additional details

Sail Date: Jun 2021
Cabin:
This is our lamp in the room. Picture gives u an idea of our decor.
No one was a vaca week of Motel 6.

The brochure made the cruise line sound wonderful. Paid twice as much as other cruises and received a Motel 6 experience. I cried. Within 2 minutes I realized we had been duped. Asked for an immediate refund. No matter what, no refunds. Old, cheap furniture. The bathroom had a urine smell. There was no headboard on bed. The cheap blinds didn't work. Bolts were missing on window frame. The elevator broke. The 80 plus year olds had to hobble w help on stairs to eat dinner or disinbark. Switch and bait, the brochures sound wonderful, reality is a nightmare. They are ripping off seniors who have saved hard earned money for a great experience. The Crew even said they were shocked at condition of boat. The crew repeatedly asked corporate to call. No call or even an email . They got our money. That's all the company cared about.

Please don’t make the disastrous mistake of booking this ship.

Cabin Review

Old furniture, no head board, smelly bathroom, broken blinds.

23 Helpful Votes

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