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MSC Virtuosa Review

5.0 / 5.0
Editor Rating
52 reviews

Has potential but is work in progress

Review for MSC Virtuosa to the Baltic Sea
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uktog
10+ Cruises • Age 60s

Rating by category

Cabin
Embarkation
Dining
Public Rooms
Entertainment

Additional details

Sail Date: Jul 2021
Cabin:

The Yacht club is well appointed and spacious and is a quieter end of the ship - thank goodness as the rest of the ship was so busy many many children and as most of their activities had been cut back or closed there were lots of bored children running around and stressed parents chasing after them. You cannot blame the families, they were let down by advertised facilities not being open or the hours cut back drastically.

Many of the staff are not adequately trained, some try really hard but without direction they are not going to get it right. There is virtually no direction - the maitre d just stands and watches or spends time with his back to the dining room on his PC - so how is he going to see whats needed? And as he doesn't talk to guests (well he talks to a few only) I am not sure how they get feedback. If you have food allergies, be very careful, they do not pay the same level of attention to them as other lines do, had to constantly remind them and quickly spot when they had forgotten (again).

So the rooms are lovely, the food is well cooked, the bar service is good, you should always be able to find entertainment to your tastes but.......

Cabin Review

The room is spacious and the bed is very comfortable.

Port Reviews

Belfast

Tours had to be through the ship

Very good City Tour - the guide (think her name was Janice) was excellent accredited City Guide. Gave a very well balanced view of both political sides of Belfast, its history and how life is today. Very good covid controlled event

Tour of the Jurassic port spoilt by a guide who was just reading a script alternating with barking at us to stay apart. The start to the tour was a six minute reading of all the things that would happen to us if we did not follow the rules. Her knowledge of the area was poor especially in Lyne Regis. However the bus driver was excellent, he kept shouting back his own guidance which was great and the little villages we drove through were beautiful.

Liverpool

Chester and Port Sunlight tour = excellent, Liz was a first class guide who gave a great commentary at the two stops and really knew the places inside out. Port Sunlight was such a surprise, we will revisit it again once restrictions are over and we can have more time there

6 Helpful Votes

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